We strive to ensure that all website transfers are smooth and transparent. However, due to the nature of digital assets and the transfer process, our refund policy is as follows:
- Refunds Before Transfer: Buyers are eligible for a refund only if requested before the transfer of the domain and hosting details begins. Once the transfer process has started, the sale is considered final, and no refunds will be issued.
- Final Sale After Transfer: Once the website, including the domain and hosting details, is transferred to the buyer, the transaction is complete and non-refundable. This is because the buyer gains full ownership and control over the digital asset, making it impossible for us to reverse the process.
- No Refunds Due to Ranking Changes: Google rankings can fluctuate due to a variety of factors, including updates to Google’s algorithm, changes in SEO practices, or competition. We provide the website in its current ranking condition, but we cannot guarantee that the ranking will remain the same post-transfer. Any ranking changes are the responsibility of the new owner, and no refunds will be issued due to drops in search engine rankings.
- Due Diligence Before Purchase: We encourage all buyers to thoroughly research the website and its performance before making a purchase. This includes reviewing the SEO strategies in place, analyzing traffic trends, and understanding Google’s algorithm updates. By proceeding with the purchase, the buyer acknowledges that they have conducted sufficient due diligence.
- Ownership & Responsibility: Once ownership is transferred, the buyer assumes full responsibility for the website, including its management, content, and SEO practices. Any issues arising after the transfer, including hosting, domain, or ranking, are outside our control and will not be grounds for a refund.
- No Chargebacks: By agreeing to our terms, the buyer waives the right to initiate any chargebacks or disputes after the website has been transferred. All sales are final once the transfer is complete.
- Refund Process: In case you believe your situation qualifies for a refund before the transfer process starts, please contact our support team. Our team will review the case and, if valid, process a refund within 24 hours. For further assistance, you can also visit our Contact Us page.
What if the Website’s Ranking Drops After Transfer?
Post-transfer, Google rankings may shift due to several external factors, including but not limited to algorithm updates, competition, and changes in SEO practices. While the website is transferred in its current optimized state, maintaining or improving rankings will depend on the buyer’s ongoing efforts. We recommend staying informed about SEO trends and Google algorithm updates to ensure continued performance.